Warranty, Support and Hardware Replacement
Cotell hotel phones are covered by our comprehensive warranty framework. Should your hotel phone develop a fault during the warranty period or fail to perform to our specifications, we will repair or replace the unit at no charge subject to our terms and conditions.

5 Year Warranty All Premium-line Analogue hotel telephones, including all SmartStation models

2 Year Warranty All SIP, Legacy Economy-line Analogue hotel telephones ,IP network and powered electronic telephones.

Your hotel phone purchase needs to be registered with Cotell. This will be taken care of automatically when you purchase product through a Cotell-approved reseller or systems integrator. For all Warranty registrations and questions regarding our Warranty, please contact our support team using the email support@hotel-tech.com